Managed Detection and Response Services

A SOC is the people, processes and technology that operate detection and response. MDR is a managed service that delivers detection, investigation and coordinated response outcomes. A company can run its own SOC, outsource parts of it or use MDR.

Tools produce telemetry and alerts; they do not automatically provide ownership, investigation, decisions or response. The operating capability must be designed around coverage, staffing, workflows and escalation.

Yes. We assess the existing stack and operating model before recommending replacements. Our starting point is the client's risk and environment, not a predetermined product.

Coverage may include endpoints, identities, cloud services, network and selected logs. Exact telemetry, hours, retention, escalation and response authority must be documented.

The provider validates context, investigates scope and follows agreed escalation and containment procedures. Responsibilities and authority should be established before an incident.