First hour: activate and preserve

Activate leadership and preserve evidence before making irreversible changes.

Hours 1–8: contain with evidence

Contain affected access while protecting critical business continuity.

  • Business context and critical dependencies
  • Technical and operational evidence
  • Owner, priority, timing and validation

Hours 8–24: decide recovery and communication

Coordinate legal, insurance, communications and technical work through one incident structure.

DecisionRequired evidence
Act nowTechnical and operational evidence
SequenceOwner, priority, timing and validation
Accept and monitorBusiness context and critical dependencies

Questions leaders ask

What makes the result actionable?

A named owner, decision rationale, evidence, timing and a validation method.