First hour: activate and preserve
Activate leadership and preserve evidence before making irreversible changes.
Hours 1–8: contain with evidence
Contain affected access while protecting critical business continuity.
- Business context and critical dependencies
- Technical and operational evidence
- Owner, priority, timing and validation
Hours 8–24: decide recovery and communication
Coordinate legal, insurance, communications and technical work through one incident structure.
| Decision | Required evidence |
|---|---|
| Act now | Technical and operational evidence |
| Sequence | Owner, priority, timing and validation |
| Accept and monitor | Business context and critical dependencies |
Questions leaders ask
What makes the result actionable?
A named owner, decision rationale, evidence, timing and a validation method.
